Frequently Asked Questions

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How do I check the status of my order?

You can track your online order using 'My Account'. If you checked out as a guest when placing your order, you can track your order here- simply enter the 10-digit order number found on your confirmation email.

Can I find out when a product will be back in stock?

Unfortunately, we cannot give back in stock dates on specific items at this time. We often continue to show out of stock products online so that you have access to the product details, for when they are back in stock.

How long will it take to get my refund?

For an item(s) returned to store, your refund will be with you in 3-5 working days. This is the quickest way to receive a refund.